How to add a FTP Account
Posted by Jacob, under cPanel TutorialsAdding an FTP account will allow users to access the domain’s folder on the server’s hard disk.
To create an FTP account:
- Enter a username.
- In the Password box, type the account’s password.
- Remember to use a secure password. A secure password does not contain dictionary words, and includes letters, numbers, and symbols.
- For help generating a strong password, click the Password Generator button.
- Retype the password in the Password (Again) box.
- Specify the FTP account’s home directory.
- The Directory field defines the top level of directory access that will be granted to the new account. For example, an account with a Directory assignment of /$dir will not be allowed to access the / (root) directory; however, it will be able to access /$dir and all of its subfolders.
- Set the disk space quota. The Quota field determines how much disk space will be allocated to the FTP account.
- Click Create FTP Account.
If you have trouble uploading files via FTP, you may need to adjust the quota to allow more disk space for your account.
Note: You will not be able to exceed the disk space quota allocated by your hosting plan. If you are currently using the maximum disk space allowed by your plan, you may need to upgrade your hosting account or delete old or unused files.
Upon creation, the new account should be displayed in the list below. This list contains 4 functions for existing accounts. You can:
- Change a password.
- Adjust a quota.
- Delete an account.
- Configure an FTP client.


Thanks Jacob
I have two questions about FTP on CPanel that I hope you can help me with…
1. I would like users to be able to oupload and download files from their folders using a browser like Firefox or IE, is this possible?
2. Is there a way to set a retention policy on files stored on the FTP location?
I would like to automatically delete all files 14 days after they have been uploaded – or offer the downloading user the option to delete the files immediately after download
Hi Adam,
1> I think you can connect and download, but not upload. Something like this in your browser:
ftp://user:[email protected]2> There’s not a way to do that with cPanel natively, however this could be done with a custom script, or even a file sharing application/script.
Post a Comment