Basic FTP Connection Settings

To connect to most FTP clients, you would basically log in using these configuration settings.

FTP Host/Address: (
FTP User: (cPanel user name)
FTP Password: (cPanel password)
Port: 21

If your domain name is not pointing to the server, then you can always use the server IP address as the FTP Host/Address instead.

*Note: If connecting to FTP using an FTP account that was created in cPanel, you will need to be sure to use the entire username. Example:

How To create an FTP account

An FTP account is basically used to upload / manage your files on your web site. By, default an ftp account is created automatically when you sign up for hosting or create an account for a user. You can give different people access to modify certain files and not others by giving permissions to only edit or access a particular directory. You must create an FTP account for the user to do so. To create an FTP account, please do the following:

1. Click FTP Manager
2. Click FTP Accounts
3. Click Add FTP Account
4. To the right of “Login:” Type the name of the ftp user. Please note, the full ftp user name will be “user@domain.extention
To the right of “Password:”, Please provide a password which will be used to access this ftp account.
5. To the right of “Quota“, please provide the amount of space you would like the user to have. Please note, If you leave at unlimited , the user will have ability to only use upto the total amount of space for your account.
6. To the right of “Director/home/user/public_html“, Please provide a directory for which you would like the user to access to. If you leave it blank, the user will have access to full “Public_HTML” directory.
7. Click Create

You have now just set up an FTP account

How to control FTP sessions

You can view live FTP sessions occurring on your account right from cPanel. You have the ability to disconnect a user from an FTP session at any time through cPanel. To control an FTP session, please do the following:

1. Click on the Ftp Manager
2. Click on the FTP Session Control
3. All active FTP sessions (FTP connections that are actively uploading or downloading files) are listed.

If you would like to terminate an FTP session, please do the following:
1. Click on the Delete button next to a session to terminate that session.

You can now control FTP sessions through cPanel.

How to set up an anonymous FTP message

An anonymous FTP message is displayed when an anonymous FTP user connects to an FTP account. This is usually good to inform users regarding new, updates, and copyright. To set up an anonymous FTP message, please do the following:

1. Click on the Ftp Manager
2. Click on the Anonymous FTP Message
3. Enter the message that you want visitors to see in the text area. This is created as a welcome.msg text file.
4. Click on the Save Message button.

You have now just created an anonymous FTP message.